Terms of Service

Effective October 8, 2026

1. Who we are and this agreement

Sub Oranges (“Sub Oranges,” “we,” “us”) is operated by Founded by Entrepreneurs LLC, a Wyoming limited liability company, located at 1603 Capitol Ave Ste 415 #277655, Cheyenne, WY 82001. These Terms of Service (“Terms”) are a legal agreement between you and us about your use of the Sub Oranges website, apps, chat and channels, your account, and any product or subscription you buy (together, the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don’t agree, don’t use the Service.

Please read section 22 carefully. It requires you to resolve disputes with us through binding individual arbitration and waives your right to a jury trial and to take part in class actions, unless you opt out as described there.

2. Eligibility: 21 and older

• You must be at least 21 years old.
• You must live in, and have your orders delivered to, the United States.
• The date of birth you give us must be true. We may verify your age and identity at any time, including through a third-party verification service, and we may require a government-issued photo ID.
• The Service is not available where it is prohibited by law. We may refuse, limit or cancel any account or order, including for any address or region we choose not to serve.

If we believe an account belongs to someone under 21, or that the information given is false, we will close it and cancel any orders and subscriptions.

3. About our products

Sub Oranges offers curated subscription boxes and limited releases of everyday goods. Each product’s description says what it contains.

• Availability. Products, contents and availability may change. We may stop offering a product, change what’s in a box, or cancel an order, and we will refund any amount paid for products we don’t ship.
• Descriptions. We try to describe products accurately. Photos are examples; colors and packaging may vary.
• Taxes. Prices may not include sales or other taxes, which are added where required.

4. Product safety

• Use products only as directed and read all labels, warnings and ingredient lists, including for allergens, before use.
• Nothing on the Service, including chat and channel posts from members, is medical advice. Ask a doctor if you have a medical condition, are pregnant or breastfeeding, or have questions about whether a product is right for you.
• Keep products away from children and pets. If a child or pet swallows something they shouldn’t, contact Poison Control (1-800-222-1222) or a veterinarian right away. In an emergency, call 911.
• Store products as directed.

5. Your responsibilities

You agree to:

• follow all laws that apply to you;
• buy products only for your own personal use, and not resell them commercially; and
• use products responsibly and at your own risk.

6. Your account

• Give us accurate information and keep it up to date, including your shipping address.
• Keep your password private. You are responsible for all activity on your account.
• One account per person. Accounts may not be shared, sold or transferred.
• Tell us right away through Support (suboranges.com/support) if you think someone else has accessed your account.

7. Waiting list and invites

Membership is limited. Without a valid invite code, new accounts join a waiting list. A place on the list is not a promise of membership or of a date. Invite codes have no cash value, may have limited uses, may expire and may not be sold. You may only invite people you know personally who are 21 or older. Don’t post your invite link publicly or sell it. We may turn off invites or close accounts created through misused invites.

8. Subscriptions and automatic renewal

Each plan shows its price and how often it bills and ships. By subscribing, you authorize us and our payment processor to charge the payment method you provide the plan price, plus any applicable taxes, when you subscribe and then automatically at the start of each billing period until you cancel.

• Price changes. We will tell you at least 30 days before a new price applies to your subscription. If you don’t want to pay it, cancel before it takes effect.
• Failed payments. If a charge fails, we may retry it, and we may pause or cancel your subscription.
• Payment details. Card details are collected and stored by our payment processor. We never see or store your full card number.
• Contents may change. Box contents can change from period to period, including because of product availability or changes in the law where you live.

9. Drops and coming soon products

Some products are limited “drops.” A drop marked one-time is charged once when you buy it and ships once; it doesn’t renew. A drop marked as a subscription renews like any other plan until you cancel. Drops may have limited quantities and set start and end times, and are sold first come, first served. “Coming soon” products and launch dates are estimates and may change or be cancelled.

10. Cancelling

You can cancel any subscription at any time in the app (Profile → Cancel), or through Support (suboranges.com/support). Cancellation stops future charges. A box you have already paid for will still ship. Except as described in sections 3, 12 and 16, or as required by law, we do not give refunds or partial refunds for a billing period that has already started.

11. Shipping, ID and delivery

• We ship only to addresses in the United States. We may cancel and refund orders to any address we can’t serve.
• An adult aged 21 or older must show valid government-issued photo ID and sign for delivery when the law or the carrier requires it. Packages will not be left with anyone under 21. You may not use a P.O. box or forwarding service where that would avoid these checks.
• If a delivery can’t be completed because no qualifying adult is available, the ID doesn’t match, or the address is wrong, the package may be returned. We may then refund the product price minus shipping and handling costs, or charge for reshipping.
• You can follow each box in the app as it is ordered, packaged, shipped and delivered. Delivery dates are estimates.
• Title and risk of loss pass to you when the carrier delivers the package to your address.

12. Damaged, missing or wrong orders; no returns

Because many of our products are consumable, we can’t accept returns of opened items. If a box arrives damaged, has the wrong items, or tracking shows it was delivered but you didn’t get it, contact us through Support within 7 days of the delivery date, with photos when you can. We will review it and, at our choice, send a replacement or refund that box.

13. Chat, channels and community rules

Members can message each other one-on-one, and any member can create a broadcast channel that other members follow. We have zero tolerance for objectionable content or abusive users. You must not:

• buy, sell, trade or arrange to exchange any product with other members, or advertise products or services that aren’t sold by Sub Oranges;
• encourage illegal or dangerous activity;
• make medical or health claims about any product;
• harass, bully, threaten or intimidate anyone, or post hate speech;
• post sexual content, unwanted or otherwise, or anything involving minors;
• send spam, scams or misleading links, or share other people’s private information without their permission.

Channel owners are responsible for what they and their admins post. You can block anyone and report any message, post, person or channel. Our moderators review reports, usually within 24 hours, and may remove content, close channels, and suspend or close accounts that break these rules, without a refund for the current billing period. We may also report illegal activity to the authorities.

14. Content you share

You keep ownership of the messages, photos, videos and posts you share. You give us a non-exclusive, royalty-free license to store, display, transmit and process them as needed to run the Service, and to review them when they are reported or when required by law. Private 1:1 chats are end-to-end encrypted, so we can only see their contents when a participant reports them and their device shares the messages with us. You are responsible for what you share and confirm you have the right to share it.

15. Acceptable use

You agree not to: give false information, including your age; access other accounts or our systems without permission; scrape or copy the Service; interfere with the Service or its security; or use the Service for anything illegal.

16. Suspension and termination

We may suspend or close your account, and cancel orders and subscriptions, if you break these Terms, if we can’t verify your age or identity, if we suspect resale, fraud or illegal activity, or if we stop offering the Service. If we close your account without cause, we will refund any box you paid for that hasn’t shipped. You may close your account anytime in the app (Profile → Delete account).

17. Our content

The Sub Oranges name, logo, website, app and content belong to us or our licensors. You may not use them without our written permission.

18. Disclaimers

To the fullest extent the law allows, the Service and all products are provided “as is” and “as available.” We disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We don’t promise any particular effect from any product, and individual experiences vary. We don’t promise the Service will always be available or free of errors. Product warranties, if any, come from the product’s maker.

19. Assumption of risk

You choose to buy and use our products voluntarily and at your own risk, and you agree to follow all instructions and warnings that come with them. To the fullest extent the law allows, you release Sub Oranges and its owners, members, employees and partners from claims arising from your misuse of products, or from content posted by other members.

20. Limitation of liability

To the fullest extent the law allows, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim related to the Service or our products is limited to the greater of $100 or the amount you paid us in the 3 months before the claim arose. Some places don’t allow these limits, so they may not fully apply to you.

21. Indemnity

You agree to defend, indemnify and hold harmless Sub Oranges and its owners, members, employees and partners from any claims, losses, fines and costs (including reasonable attorneys’ fees) arising from: your breach of these Terms; your violation of any law; your misuse, resale or sharing of our products; or content you share on the Service.

22. Dispute resolution: individual arbitration and class action waiver

Informal resolution first. Before starting any claim, contact us through Support with a description of the issue. We’ll both try in good faith to resolve it within 60 days.

Binding arbitration. If we can’t resolve it, you and we agree that any dispute arising out of or relating to these Terms, the Service or our products will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, instead of in court. The arbitration may be held by video, phone or in writing, or in person in Laramie County, Wyoming or the county where you live. The Federal Arbitration Act governs this section.

Class action and jury trial waiver. You and we may bring claims only on an individual basis, not as a plaintiff or class member in any class, collective or representative action. You and we waive any right to a jury trial. If this class waiver is found unenforceable for a claim, that claim must be decided in court, not in arbitration.

Exceptions. Either of us may bring an individual claim in small claims court, and either of us may ask a court to stop infringement or misuse of intellectual property.

Opting out. You can opt out of this arbitration agreement within 30 days of first accepting these Terms by sending a request through Support with the subject “Arbitration opt-out,” including your name and account email.

23. Governing law and courts

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules, and by the Federal Arbitration Act for section 22. Any matter not subject to arbitration will be brought in the state or federal courts located in Laramie County, Wyoming, unless the law where you live gives you the right to bring it elsewhere.

24. Changes

We may change the Service and these Terms, including to keep up with changes in the law. If we make material changes to these Terms, we will tell you by email or in the app before they take effect. If you keep using the Service after they take effect, you accept the updated Terms.

25. General

These Terms and our Privacy Policy are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a part is not a waiver. You may not transfer these Terms; we may transfer them as part of a merger, sale or reorganization. We are not responsible for delays or failures caused by events outside our reasonable control, including changes in laws, carrier or payment-processor restrictions, and natural disasters.

26. Contact

Founded by Entrepreneurs LLC, a Wyoming limited liability company
1603 Capitol Ave Ste 415 #277655
Cheyenne, WY 82001
Support: suboranges.com/support

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